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FAQ

Place your products in your digital shopping cart via the large green button. If you place the order with
your account, this will be even faster because we already know you.
Would you rather speak to an employee? Then call customer service.

You can see this on the product page, next to the price of the product. Here you will always find the most current
stock status of the product.

You can only change your order if you have not yet received a shipping confirmation. Please contact us
with our customer service to change the name or address of your order.

The “BSTe Choice” is our recommended product, carefully selected based on feedback from us
customers and expertise of our specialists. This product enjoys the highest customer satisfaction and is
rarely returned. You can be sure that you will make a decision that will make you happy.
In addition, the term “BSTe Choice” is a play on words derived from “Best Choice” with our name
abbreviated and incorporated:
(B) Body
(S)Shape
(S) Store

How you change the address of a pending order depends on the status of your order.

• Have you not yet received a shipping confirmation? Please contact our customer service
change your address.
• If you have already received a shipping confirmation, change delivery to a PostNL point
via 'change delivery' in PostNL's Track and Trace.
• If your package is already too far along in the delivery process, this is unfortunately no longer possible, even via e-mail
customer service.

We can cancel your order as long as you have not received a shipping confirmation. Contact us
Please contact our customer service to arrange the cancellation of your order.

If you have a complaint, it is best to first let us know by contacting us
with our customer service. Always include your order number in the subject of your message. We will us
do our utmost to resolve the problem to your satisfaction.

If this does not produce the desired result, you can register your dispute for mediation via
WebwinkelKeur Foundation. From February 15, 2016, it is also possible for consumers in the EU to
to register complaints via the European Commission's ODR platform. This platform can be found at
the following website. If your complaint is not yet being processed elsewhere, you can file it there.

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The appreciation of www.bodyenshapestore.nl/ bij WebwinkelKeur Reviews is 9.4/10 based on 1051 reviews.

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