No, we do not currently offer a same-day delivery option.

Unfortunately, PostNL does not offer the option to choose a specific time period for the delivery of your package. You
You can provide delivery preferences via the PostNL app, but it is not possible to specify exactly
select time. Delivery takes place within PostNL's standard delivery window.

of

Yes, you can choose a specific time slot for the delivery of your package. You can get yours via the PostNL app
indicate your preference and select a suitable time for the delivery of your package. PostNL will
then try to deliver the package within this chosen time period.

If you place an order and the total amount of your order is above €50 (NL & BE), you will receive:
package delivered to your home for free.

You can easily see where your package is in your account. Here you will also find a link to your Track & Trace. You
You can also find the Track & Trace code in your shipping confirmation email. Is your Track & Trace incorrect on the day of delivery? Please contact our customer service.

Yes, that is sometimes possible. It may happen that a product is still available in the store, even if it is
online is sold out. Always contact the store first to check if the product is there
is still in stock and whether they can put it aside for you. Please note: in this case, payment will be made in the
store processed and not online.

Yes, we do everything we can to ensure that 'ordered today before 16.00 p.m., delivered tomorrow'. As soon as we
When you send your package, you will receive a Track & Trace code with which you can check the current status and delivery time
can track your package.
However, please note that PostNL does not deliver on Sundays and Mondays. If you come on Friday after
If you order before 16:00 PM, you will receive your package on Tuesday.

Our delivery partner for deliveries in the Netherlands and Belgium is PostNL, and for shipments within the EU
DHL is our delivery partner.